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Privacy Policy

Privacy policy regarding the use of any personal data in the course of the business activities of

Solid-C GmbH
Hinter der Stadt 23
71296 Heimsheim
Tel. +49 7033 3059956

The protection of your personal data is important to us. We take our responsibility regarding the handling of your data in accordance with data protection regulations very seriously and would like to inform you in the following about the use of your data, your claims and rights in the sense of the European Data Protection Regulation (EU DS-GVO).

Nature of the data and purpose of the data processing

We will process the following data for the preparation of offers and the processing of orders and quotes:

  • The information you give us by filling in forms on our website or by corresponding with us by email or otherwise. This information may include your company name, legal form, VAT ID number, address, contact person, contact data, bank data. We will only request information which is required for the specific purpose it is to be used for.

Your personal data will not be passed on to third parties for purposes other than those mentioned

  • We will only pass on your personal data to third parties if you have given your express consent to do so or if the processing is necessary for the execution of a contract with you or if the processing is required to fulfil a legal obligation or to safeguard legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in not passing on your data.

In order to safeguard legitimate interests (DS-GVO Art. 6 Par. 1), data may also be processed in the following cases, for example: Measures for the further development of services and products, advertising and marketing in the sense of consulting and targeted customer information.

  • For this purpose, we process information on the nature and content of the business relationship, order data, turnover and voucher data, customer and supplier history and other data which we have received in the course of our business relationship (telephone calls, e-mails, conversations, consulting documents) or which we can generate ourselves from existing data.

Processing of creditworthiness information

We work together with R+V Versicherung to secure our claims. If there is a justified interest, creditworthiness information is obtained from R+V Versicherung or from Creditreform Pforzheim Müller & Schott KG.

Data in connection with the visit of the website

  • Cookies: Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They enable us to recognise your browser on your next visit. If you do not wish this, you can set up your browser to inform you about the setting of cookies and to allow this only in individual cases. If you deactivate cookies, the functionality of our website may be limited. Cookies can be managed via the website, among other things.

  • Google Analytics: On our website we use the internet analysis service of Google. Google Analytics uses so-called "cookies", text files that are stored on the user's computer and which enable an analysis of the use of the website by the user. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored.

    However, in the event that IP anonymisation is activated on this website, the IP address of Google's users within member states of the European Union or in other states party to the Agreement on the European Economic Area will be shortened beforehand. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by the users, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the internet.


  • The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google. Users can prevent the storage of cookies by adjusting their browser software accordingly. However, this offer draws users' attention to the fact that in this case they may not be able to use all functions of this website to their full extent. Furthermore, users can prevent the collection of the data generated by the cookie and related to their use of the website (including their IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:

  • Use of Google Maps: This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data on the use of the map functions by visitors. Further information about data processing by Google can be found in the Google data protection information. There you can also change your personal data protection settings in the data protection centre.

Detailed instructions on how to manage your own data in connection with Google products can be found here.

  • Google AdWords: Our website uses Google conversion tracking. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies expire after 30 days and are not personally identifiable. If the user visits certain pages on our site and the cookie hasn't expired, we and Google can tell that the user clicked the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked across the websites of AdWords customers. The information collected through the conversion cookie is used to compile conversion statistics for advertisers who have opted in to conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

    If you do not wish to participate in tracking, you can refuse to accept cookies by changing your browser settings to disable automatic placement of cookies or to set your browser to block cookies from the domain "". 

  • Please note that you may not delete the opt-out cookies unless you wish to record measurement data. If you have deleted all your cookies in your browser, you have to set the respective opt-out cookie again.

Data protection rights

  • You have the right to receive information free of charge about your stored personal data, recipients and purpose of data processing at any time.

  • Right to correction: If we process data from you that is incomplete or incorrect, you can demand its correction or completion at any time.

  • Right to deletion: You can demand that we delete your data if we process them unlawfully or if the processing interferes disproportionately with your legitimate protection interests. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated storage obligations.

  • Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, provided that there is no legal or statutory retention period to the contrary.

Changes and source of our privacy policyWe reserve the right to adapt this data protection declaration so that it always meets the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration then applies to your renewed visit. In this data protection declaration, text modules from activeMind AG have been used in part.


Contact for questions and concerns
If you have any questions or concerns in this regard, please feel free to contact us at any time by email or phone as listed above.

Status May 2018

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